Last updated: 17 October 2019
How we collect personal data
When we open and operate an account for you, provide you with our products and services, or communicate with you, we may collect your personal data. We do this in various ways, including:
when you provide it to us such as when you sign up for a Cashapploading account, use our products and services, or take part in customer surveys, competitions and promotions;
when you communicate with us by email, chat, telephone or any other means, we collect the communication and any data provided in it;
when you use the Cashapploading platform we collect information on your transactions and other use of your Cashapploading account;
when we obtain information from third parties such as identity verification services, credit reference agencies, and regulatory and enforcement agencies.
.
How we use cookies
We also collect personal data through the use of cookies. Cookies (and other similar technologies) help us give you the best experience of using our site.
Cookies are small data files that we or companies we work with may place on your computer or other devices when you visit our website. They allow us to remember your actions or preferences over time.
We use cookies to collect data that helps us to:
track site usage and browsing behaviour;
allow you to sign in to your account and navigate through the website;
tailor our website’s functionality to you personally by letting us remember your preferences;
improve how our website performs;
allow third parties to provide services to our website;
monitor the effectiveness of our promotions and advertising; and
mitigate risk, enhance security and help prevent fraud.
We use both session and persistent cookies. Session cookies are deleted when you close down your browser, while persistent cookies remain on your device until they expire or you delete them. Persistent cookies allow us to remember things about you when you visit our website again..
Third-party cookies
We may use authorised third-party providers to help us with various aspects of our business, such as website operations, services, applications, advertising, support tools and to serve you relevant content.
These service providers may place cookies on your device (third-party cookies) or make use of similar tracking technologies such as web beacons. No personally identifiable information is stored in third-party cookies. The information reported to us is aggregated and anonymous. We use this information to understand, for example, the effectiveness of our advertising and marketing. Web beacons are small graphic images (also known as “pixel tags” or “clear GIFs”) which may be used to collect and store information about visits to our website (such as which pages you viewed and how long you spent on the website) and communication efficiency (such as the email delivery and open rates). Where necessary, the information gathered by web beacons may be tied to your personal data strictly for the purposes set out herein.